A critical business application was used as the main CPQ for many at Manufacturing Company 2, and it suffered from extreme performance constraints. I launched an investigation into the cause to reduce cost and waste, leading to the creation of a new RDS cluster so that the performance ceiling would be aligned with the number of employees.

In order to support modern D2C and B2B sales platforms at Manufacturing Company 1, we needed to move to a modern ERP. We chose ERPNext as it is highly customizable and extensible in a multi-year effort to modernize MC1’s business capabilities. 

Manufacturing Company 1 was suffering from a lack of available IP space on their corporate network. This resulted in issues of IP conflicts and DHCP timeouts. The end result was a secure, scalable network design that allowed for many more devices, had backup WAN and faster uplinks. 

Manufacturing Company 1 was using several different NAS devices, old servers repurposed as file servers and Dropbox. Data was disorganized and duplicated across teams. I determined we could reduce our server footprint and leverage Dropbox for file storage.

Part 2 of Manufacturing Company 1's cloud data strategy, this time focused around redundant services and cost savings.

Some notes, thoughts and challenges surrounding the acquisitions Manufacturing Company 1 made during my tenure there.

Manufacturing Company 1 was "growing up" and needed to implement ITSM & ITIL. Where users used to email or call their favorite IT guy, I needed to change the way the organization interacted with IT so that we could delegate and prioritize. Bonus points for the SOPs that had to be created around this effort.

Part 2 of Manufacturing 1's evolution into a better helpdesk environment, this time moving services to Freshworks' FreshService platform.

Part 1 of what happened with Manufacturing Company 2 had all critical servers virtualized on two stand-alone ESXi servers, with no way for maintenance and no failure tolerance...and one of them failed.

Part 2 of what happened with Manufacturing Company 2's failed ESXi server, and how I turned it into a resilient, HA cluster.

M&A LANDesk Management Suite

MSP vSphere Cluster HP P2000 FG3 SAN

MSP VPNs, L3 switch ACLs, AD domain trusts and DCs

MSP Ambrosia bitrot

MSP Hilton Laundry Room Flood

All about my quest to save a bucket of dollars by converting a bunch of old servers to Hyper-V VMs back in my 2009 M&A days.

MSP Residence Inn Beverly Hills

MSP H Hotel LAX

Back-office network issues at the beautiful Hilton Del Mar after a power outage led to a reminder about network configurations: save your work.

The project that reignited the passionate fires of technology convergence in my soul.

The project that taught me I could have SMB services like backups, remote access and file sharing at home.